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IT Support Engineer

We are looking for technically skilled candidate with good problem-solving ability for the position of IT Support Engineer.

Nuctech is a globally advanced provider of security inspection equipment, products and solutions. Building on independent innovations and customer demands, Nuctech has supplied customers in more than 170 countries and regions with the most advanced innovative technologies, excellent quality products and integrated security inspection systems. Nuctech Netherlands is the sales, marketing, and R&D center for Nuctech in Europe.

As our IT Support Engineer you have a solid (IT) technical background which enables you to respond accurately to problems in the server room and colleague’s needs in a timely manner. You will ensure the optimal running of all systems, among other technical duties.

Our IT Support Engineer has a strong sense of responsibility as the servers in the server room run 24/7 and need to be attended in case of emergency. You will be the designated person who takes charge!

Together with a professional international team, you play a crucial role in getting our systems to the required performance and you will help search for best solutions. This requires focus and determination.

By joining our team, you'll work closely with your colleagues in The Netherlands, Europe and China and we all push the boundaries and capabilities of our high end X-Ray products.

You will be busy with the responsibilities:

  • Monitoring and ensuring electrical safety, fire resistant, cooling, etc. standards are met for the server room.
  • Installing and configuring servers on racks in the server room.
  • Troubleshooting some basic hardware and software issues after regular inspection.
  • Contacting the manufacturer to solve the difficult hardware problems.
  • Providing support to colleagues and being the first point of contact for error reporting of their daily IT problems in the office.
  • Establishing good relationships with all departments and colleagues.
  • Conducting daily backup operations.
  • Managing technical documentation.

Furthermore, you have:

  • Excellent written and verbal communication skills;
  • Attention to detail;
  • That strong sense of responsibility;
  • Good interpersonal skills.

Knowledge/skills and experience:

  • Bachelor degree in Business IT / IT management (or similar).
  • 3+ years’ experience in servers room maintenance.
  • Strong understanding of server room’s infrastructure, including electricity, fire-protection, wiring, monitoring.
  • Proficient in servers racking and OS installation.
  • Familiar with Linux or networking advantageous.

What we offer:

  • A competitive salary;
  • Contract with Nuctech Netherlands BV.;
  • Unique experience to help develop a recently formed team and to have a significant impact on the development of the B.V.
  • Opportunity for development and training;
  • Working in a prime location with a magnificent view of Rotterdam.

Interested?

For more information about the position, please contact our HR department and/or please send us your CV + cover letter.

Please note as a part of our application and pre-employment procedure Nuctech Netherlands may ask for a Statement of Conduct.

When you apply, Nuctech Netherlands data protection policy is applicable. This describes the processing that may be associated with your personal data and describes that your personal data may be transferred to Nuctech Limited Company for the application procedure.

Procedure

  1. Apply
    Fill out the form, and send in your resume and a motivation letter.
  2. Review
    We will look with great care at your submitted information, and respond as soon as possible.
  3. Invitation
    If we think you are fitting to the position, we will invite you to our office and meet you in person.