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IT Service Engineer

IT Service Engineer

Due to our expansion of activities, we are currently looking for a self-driven and technical skilled IT Service Engineer who will work closely with our Service and Project Team. In this role you will be travelling around Europe.

NUCTECH is a globally advanced provider of security inspection equipment, products and solutions. Building on independent innovations and customer demands, NUCTECH has supplied customers in more than 170 countries and regions with the most advanced innovative technologies, excellent quality products and integrated security inspection systems. Nuctech Netherlands is the sales, marketing, R&D and services center for NUCTECH in Europe.

Job description:

As our IT Service Engineer, you have a solid technical background in IT which enables you to respond quickly and effectively to the IT needs and challenges of your colleagues at our European Offices (in The Netherlands, Belgium, Poland) and United Kingdom. You will also be responsible for installation, maintenance, and repair of our systems. In this position you will mostly be travelling and being on-call for local support.

By joining our team, you'll work closely with your colleagues in The Netherlands, Europe, and China. Together with our staff, customers, and partners we are pushing the boundaries and capabilities of high-end X-Ray products globally.

For this position, a valid working permit is required.

Main responsibilities:

  • To provide (remote) support and able to connect with locals to find the most suitable solution for our products
  • Advise network and system security to customers and field service engineers
  • Develop and implement security solutions for our products and set up conventional security policies
  • Keep connected with external network (IT) suppliers in Europe
  • Being on-call (on regular basis) for local support
  • Diagnose and rectify faults on network, computer and server systems
  • To improve our safety measurement
  • Comply with our internal and or external safety requirements
  • Work closely with our Service and Project team

Job requirements:

  • Bachelor’s degree in Business IT / IT management or related fields
  • Prior experience of at least 2 years in technical roles on network, computer and server systems
  • Demonstrable experience in a similar function, providing all-round IT support
  • To carry out the installation and commissioning of servers of Huawei, DELL and HP
  • Integration system experience is preferred
  • Familiar with ISO27001
  • Familiar with LAN and VPN
  • Excellent communication skills in English (spoken and written)
  • Speaking and written Dutch is a plus

We offer you:

  • A competitive salary
  • A year contract with a prospect of a permanent contract
  • 25 holidays per year
  • Holiday allowance
  • Travel allowance
  • Overtime allowance
  • A pension scheme based on 30/70
  • Laptop and mobile phone
  • Flexible working hours
  • Working with exceptional colleagues in a friendly and welcoming multi-cultural atmosphere
  • Opportunities for career development and trainings

Interested?

For more information about the position, please contact our HR department and/or please send us your CV + cover letter.

Please note as a part of our application and pre-employment procedure Nuctech Netherlands may ask for a Statement of Conduct.

And also know before applying that our Nuctech Netherlands Data Protection Policy is applicable. This describes the processing that may be associated with your personal data and describes that your personal data may be transferred to Nuctech Limited Company for the application procedure.

Procedure

  1. Apply
    Fill out the form, and send in your resume and a motivation letter.
  2. Review
    We will look with great care at your submitted information, and respond as soon as possible.
  3. Invitation
    If we think you are fitting to the position, we will invite you to our office and meet you in person.